# Platform Introduction

Workopp manages your project organization in a simple, free, flexible, and visual way, and prioritizes them. It is an efficient and convenient team collaboration office tool; at the same time, Workopp provides online skills services for freelancers. It provides a platform for providing services to customers around the world, and is recognized and trusted by people all over the world.

# Board

# Basic information of board

Workopp board has only six key components, but it can realize unlimited possibilities:

  • Board - Board represents a project or a place to track information. It can help you record and manage any information. Multiple lists can be created under one Board.

  • List - The list keeps the cards organized in various stages of the progress. Lists can be used to create workflows, and cards can be moved from list to list with the workflow from start to finish, or just as a place to keep track of ideas and information. There is no limit to the number of lists that can be added to the Board, and they can be organized as you like.

    The list settings can be simple "to do", "in progress" and "completed", and the card will start from the "to do" list to the end of the "complete" list. But don't forget: Workopp can be customized according to your unique needs, so you can name the list as you like. Whether it's basic boards, sales channels, marketing calendars, or project management, the most important thing is to establish a workflow in accordance with the way your team operates.

  • Card - The basic unit of a Board is a card. Cards are used to represent tasks and opinions. Cards can be things that need to be done, such as blog posts to be written, or things that need to be remembered, such as company vacation policies. Just click "Add a Card" at the bottom of any list to create a new card, and then name it, such as "Get back dry-cleaned clothes" or "Write a blog post."

    The card can be customized by clicking on it to accommodate a variety of useful information. Drag and drop cards between the lists to show progress. There is no limit to the number of cards that can be added to the Board.

  • Archive - Completed cards, lists or Boards can be archived and managed, and they can be restored or deleted after archives.

  • Activities - Record all the activities that occur on the board.

  • Settings - that is, the task control center of Board. This setting is used to manage members and permission settings. You can also view all the dynamics that happen on the board in the dynamic feed of the menu. Spend some time reviewing all the functions provided by the menu.

# Create a board

  1. In the "Board" tab, click "Create Board" and then select "CreateBoard" or click the plus button (+) in the Workopp header to create a Board.
  2. Enter the name of the board. If you want to add the new board to the team board, you need to select the team.

# Create a team

  1. In the "Board" tab, click "Create Board" and then select "Create Team" or click the plus button (+) in the Workopp header to create a team.

  2. Enter the team's name, select the team type, fill in the team description, click the "Continue" button, and enter the other party's email in the pop-up invitation page to create the team. Multiple members can be invited to join the team at the same time.

# Add a list

After the Board is created, the system will automatically generate 3 lists for you, namely: "to do", "in progress" and "completed". You can modify the name of the list as needed, and you can also add a new list. The operation of adding a list is as follows:

  1. Click "New Task List" to add a new list to your board.
  2. Add the corresponding number of lists to your Board according to the needs of building the workflow.

# Add a card

  1. Click the "+" sign in the first list to add a card for each task that needs to be completed. Keep the card title concise and clear so that it is easier to scan and view the status of each card in the Board.
  2. So that everyone clearly understands what needs to be done, click on the card to add more information, such as:
  • Expire date
  • Description
  • Attachment
  • Comments
  • Label

# Card details

Click on the card to enter the card details page.

  1. Card description - In the card description, you can add more detailed information about the card.
  2. Comments and updates - You can add comments to the card when communicating and collaborating with team members, such as providing feedback or updating information. You can also use @ to mention members of the board or team in the comments, and they will be notified accordingly in Workopp. Activities are the timeline of all comments and actions on the card.
  3. Add
  • Add members - add members to the card to assign tasks, and easily see what other people are doing and what work needs to be done.
  • Add tags - you can add tags of different colors to the card, and each color can customize its meaning.
  • Add expiration date - add an expiration date to a card with an expiration date, and card members will be notified 24 hours before the expiration date. After the task is completed, the due time can be marked as completed.
  • Add attachments - you can add nearby from your computer and from it.

# Invite members

Invite members for your board so that you can assign them to tasks and collaborate on the board.

  1. When you invite members in the personal board (there is only one member in the board), the system will prompt you to create a team before you can invite members.
  2. When inviting members in the team board (there are 2 or more members in the board), click the "invite" button, enter the email or name, and then the invitation will occur.

# Board privacy visibility considerations transparency

Workopp boards have two privacy settings: private and public:

Specific visibility(who can watch) Applicable scenario
Non- public Non- public Record personal matter
Public Public Collaboration with colleagues

# Board permissions

  1. The administrator clicks on the avatar and selects "change permissions" to manage the permissions of the board members. Only board administrators can change the permissions of board members. We recommend setting up multiple administrators for the board, in case an administrator cannot handle and needs to change important management level settings. (At least one member must be an administrator, otherwise the administrator cannot modify himself as an ordinary member).
  2. The administrator clicks on the member's avatar in the member area, and then selects "Remove from board" to remove the member from the board. Ordinary members do not have permission to remove members.
  3. If you already have enough productivity groups, you can click your avatar to leave the board. (You must ensure that there are at least one member in the board, otherwise you cannot leave the board)

# Manage members

When it comes to managing team members, remember that there is no limit to the number of members you can have on the team. We recommend that you add all the people you might want to collaborate on. If someone needs to be removed from the team, click "Remove" next to their name.

# Change background

Change the background - add some personality to your board! The Workopp board defaults to a blue background, but just click "Background" to change the background color. Provide a unique feel for each sign.

# Favorite Board

You can set more important boards as star boards, click "Favorite board" to see all boards marked as favorite.

# Recently Viewed

Click "Recently Viewed" to display the recently viewed board, up to 4 recently viewed boards.

# Personal Board

Personal board is suitable for personal use, such as "recording personal learning progress", "recording personal life trivia" and so on. If you invite members in the personal dashboard, you need to create a team first.

# Team Board

The team board is suitable for team collaboration, and there is no limit to the number of members in the team board.

# I am an Employer

# 1. How to use WorkOpp

# 1.1: Getting started

Congratulations on joining WorkOpp to connect with skilled professionals! As a global job market, we want to be your home for innovative collaboration and success.

Getting started with WorkOpp is easy, and posting jobs is free. The easiest way to complete a project is to divide the process into three phases:

  1. Before you hire:

    · Post a job and set a price, or browse freelancer pre-designed projects in our project directory.

    · If you are posting a job, clearly describe your project, required skills and expectations - so you can attract the best candidates.

  2. Recruitment:

    · Evaluate the resumes you receive and communicate further with the resumes you like.

    · You can also search for the services of qualified freelancers.

    . Have a chat with Freelancers that you think are best for your project.

    . If you have multiple applicants, please consider a round of interviews to help you narrow down your recommendations further.

    From Service Directory

    . Browse the service lobby (link to the find talent page) to find an item that matches your requirements.

    . You will then submit your request. Your project cannot start until you describe work requirements.

  3. Work :

    . For project prices, payments are made once each milestone is completed set by you, and your freelancer achieves that milestone.

# 1.2: Fixed Price Projects

When you create a position and hire a freelancer, before that you can select the freelancer to submit their proposed bid for the entire project and suggest potential milestones. You can further negotiate price (minimum $5) and set milestone payments during the interview process.

Once your project starts working, this is how it works

You and your freelancer can agree on certain project milestones when you expect parts of the work to be done. You can have a milestone or split the project into parts. As for payments, you deposit milestone funds into WorkOpp escrow, and you have the opportunity to review freelancers' work before issuing any payments.

How billing works:

You submit your deposit to escrow, which will be released upon milestone or project completion. When a freelancer submits work for a milestone, you have 7 days to approve the work or request changes.

# 1.3: Job Success Score

A freelancer's job success score reflects their reputation on WorkOpp based on direct client reviews and other client satisfaction metrics. It combines metrics such as customer public testimonials, long-term customer relationships, customer rehiring, and undelivered jobs.

# 1.4: Job Success Score

Google Chrome Microsoft Edge Firefox Mozilla Apple Safari

# 1.5: Get Started with Service Catalog

Select a requirement type under the project category and publish the requirement/service, freelancers can use the type label to filter requirements; clients can also browse these lists and select a project from the service types published by the freelancer and reach cooperation.

What is project classification?

Project category is a feature-rich browsing experience on WorkOpp.

For those of you new to talented freelancers, we hope the project categorization makes it easy to browse potential projects, spot great talent, and get more done.

Freelancers can make up to 20 defined projects, each with a fixed cost, timeline, and deliverable package. Interested customers can browse listings and purchase items with just a few clicks.

Start Today!

Learn more about the project catalog and get started today! · Create a project

· Find an product

· Make a deal

# 1.6: WorkOpp Payment Protection

. You and the freelancer agree on deliverables in the form of milestones and you deposit funds in escrow.

. Submit work for your approval before funds are released from escrow

. You can request changes if needed, or ask for refund.

# 1.7: Job Categories and Descriptions

. Use Find Category description in the talent section.

# 1.8: Post a Job

When you have a project to complete and need skilled people to help you, you can post that job on our marketplace. Then you choose who to hire.

After publishing, you can also choose to search for the services you need, and the specific details of the published project can help you attract the right people to your business.

To post your job, go to Posting Requirements/Services - Posting Requirements.

Key items to consider

  1. Scope of work: Include as much detail as possible for potential candidates to consider. Think in terms of the project, outlining exactly what needs to be done and including specific required outcomes.

  2. Skills needed: Does the freelancer or agency need to be proficient in any particular technology or system? Do they need a certain skill level?

  3. Job Type: Fixed price for this job? Do you need deliverable-based services, like creating a logo or building your company website, where a fixed price with milestone contracts might be most helpful?

  4. **Deadline for the Project:**When does the work need to be done? Is this a one-time project or an ongoing relationship?

  5. **Your Budget:**How much is this job worth to you? Check out other project posts on WorkOpp to see how others have budgeted for similar projects.

  6. How to Pay: Add your payment method when purchasing an item before hiring. The more clearly you communicate your expectations to freelancers and define the areas where you need their expertise, the more likely you are to have a successful working relationship.

# 1.9: Edit or Delete a Post

Edit your post:

  1. Click the Jobs tab to open the page and select Edit Post.

  2. Find the job you want in My Posts and click Edit on the Jobs tab. Close your Post: Click the Jobs tab to open the page, select Delete Post.

# 2. Build Your Profile

# 2.1: WorkOpp Removed My Job Post

There may be several reasons why we deleted your job posting, but we'll let you know why it happened. If for some reason, here are the possible reasons:

· This job posting violates the WorkOpp Terms of Service .

# 2.2: Search Techniques for Finding Talent

We know how important it is for you to find the right freelancer for your project the first time. Our search functions are an important tool for this purpose, and we know that the more you know about them, the more effectively you can use them.

We can't reveal everything about how the search function works, as doing so may make it easier for some users to artificially boost their rankings, but we can share some tips and tricks for getting the most out of our advanced searches Function.

How Search Works

You can search using your own keywords.

Title Search - This search field is an "any of these words" search function, but only for titles. If you do a title search for "content marketing writer," your results will include items with the words "content," "marketing," or “writer" in the title.

# 2.3: Find Freelancers

When you are looking for freelancers, your main focus should be finding the right person for your company and project.

Find talent

  1. Go to the search section of the page

  2. from here, search by keyword or browse by category

  3. After the initial search, use filters to further refine the results

    Use filters to narrow results

    Filters are a powerful tool for refining your search for better matches.

    Filter options include:

    · Categories

    . Number of projects completed

    . Price range

# 2.4: Interviewing and Scoping Projects

Interviewing and scoping the project are key steps to getting started on WorkOpp. By taking the time to learn more at the beginning of a project, you can work to ensure good results and prevent problems later on.

Important Interview Questions

Interviews don't have to be lengthy or complicated. This is an opportunity to get to know the client or freelancer, learn about the project, and set goals and expectations. Take the time to discuss the project in detail and make sure everyone has a clear idea of what will be done and when.

Consider asking these questions:

. What time is your time zone and are you available?

· What are your goals for the project?

. How does the program support your business? Is it part of something bigger?

· Who will lead the client's project?

· What needs to be done and when?

. How will each step of the project be completed and delivered?

· What resources do you need?

. What information do you need to get started?

Clients can learn about the freelancer's work history, past feedback and details on specific skills. It's a straightforward, straightforward way to find out if they're a good fit for a job.

Freelancers can learn about the client’s history with WorkOpp, their business, and their project plans and goals. This is a good way to determine if this is the job you want to do.

Project scope

Project scoping is an important part of the interview. Job postings may not have all the details, and now is the time to discuss the full scope of the project.

Remember to be clear about project requirements from start to finish. This is an opportunity to learn the details of the project and learn more about each part, such as:

. Review project plans

. Look at the code

· Discuss topic details and storylines

· Identify project milestones and deliverables

· Define goals and desired outcomes

Project scope can vary widely for different types of work. It usually involves sharing specific information about a project, business, or freelance skills.

Time and Expectations

Good communication helps everyone understand what they need to do. An interview is a great opportunity to clarify expectations for the project by asking the following questions:

. How long does it take?

· What will it look like? How will it be formatted, how will it be delivered?

· Does it require review and editing?

· What is the project timeline? When do you start working?

· When does the project need to be completed?

· When and how will you stay in touch and discuss progress?

. Is it possible to delay? Why? What are these?

Safety and Security

WorkOpp provides an opportunity to find the best people for the right job to get the job done.

In our global marketplace, you may end up working with people you don't know. Like anyone you just met, please share your personal or confidential information sparingly by following these best practices:

. Be careful when providing access to any sensitive content. Use limited permissions whenever possible.

. Clarify what information will be shared before and after the contract begins.

· If someone asks for information your project doesn't need, don't share it.

· Never share banking or other financial information with strangers.

# 2.5: Direct Communication

WorkOpp members have the option to connect talent through Chat.

What is direct message?

Direct messages allow clients to directly contact freelancers they have not interacted with on previous projects.

These messages provide a way to learn more about freelancer availability, expertise details before sending a job offer. It's also a way to discuss projects that may not have been released.

Send direct message

Reach new freelancers in three steps.

  1. Find freelancers.

  2. Select “Send Message ".

  3. Write your message.

# 2.6: Invites

After you post a job on WorkOpp , you can invite freelancers to collaborate on your project to help you find the most relevant talent.

Invite freelancers to your work

  1. Search for relevant item titles in the search

  2. Browse and view matching freelancers

  3. Adjust filters to fine-tune search results

  4. Click to view project profile

  5. Share your requirements; write a short message to the freelancer.

# 3. Hire freelancers

# 3.1: Interview and Negotiate

Finding the right person for your job is the key to a successful contract, and interviewing before you hire can save you time and money.

To help our users connect as securely as possible, we ask that you do not request or share any contact information and maintain all direct communications on WorkOpp. All presentations, interviews, and project scope communication require the use of WorkOpp’s collaboration tools.

We provide clients and freelancers with secure tools to communicate directly from the WorkOpp platform. Once the freelancer accepts the client's offer, you can also choose to use other tools to manage your project.

We always advise users to exercise caution when sharing any sensitive or personal information with people they do not know.

# 3.2: Use Online Chat Tool

WorkOpp Chat provides you with a secure conversation tool. You can use this space to discuss projects, interviews, and send documents.

Chat live with your clients, freelancers, or leave a message when they go live.

Additional Documents

You can attach files in WorkOpp Chat by simply clicking the paperclip icon in the message box.

# 3.3: Supported Attachment File Types

Most file types are accepted, including .doc, .docx, .pdf, .txt, .ppt, .gif, .png , and .mp4. Acceptable file types are the same wherever attachments are available (board, messages, etc.).

# 4. Manage Your Project

# 4.1: Board

The two most important parts of building strong working relationships and making a project run smoothly are staying organized and communicating with your freelancers. Because we want to help your projects succeed, we've created a new organizational tool, Board (link to Board help documentation).

This feature is available to both you and your freelancers. When the project order is generated, the system directly creates a Board for you and your freelancers (link to the board help documentation), of course you can invite others to your project Board (link to the Board help documentation), but they Unable to see item order . You can also create your personal board (link to the help documentation for the board) or team board (link to the help documentation for the board).

# 4.2: Milestones for Fixed - Price Jobs

Use milestones to divide your price work into a series of phases, deadlines, or deliverables, depending on your needs. Milestones are individually funded and provide a way to complete large projects in smaller steps.

Set milestones

You and your freelancer should discuss and agree on all milestone amounts, deliverables and deadlines before starting work, and you can discuss all potential milestones during the interview stage.

Review milestones

During the contract period, your freelancer will submit milestones for review (opens new window)and escrow funds will be released upon your approval.

If you and your freelancer decide to terminate the project and want to refund the remaining funds in escrow, you can apply for project closure.

Please Note: Failure to respond to milestone submissions within 7 days will be considered approved and escrow funds will be automatically released to your freelancer.

# 4.3: Escrow for Fixed – Price Job

Escrow protects your funds until work is approved

Escrow is a neutral place where we put our money aside until a project or part of a project is complete. The funds stay there until your freelancer fulfills its obligations and you say you is satisfied that those obligations have been fulfilled and release them.

On WorkOpp, project funds are deposited into escrow (one milestone at a time), and after you receive and review the agreed-upon work, the milestone is passed, and escrow funds are automatically given to your freelancers. Freelancers can see that you are willing and able to pay as promised, and you know you don't have to give them money until you're happy with the job.

If you fail to respond to the submission within 7 days, the escrow funds will be automatically released to your freelancer as your failure to respond is considered approved.

# 4.4: Review a Milestone

When your freelancer submits milestones for your approval, you have 7 days for review. If you take no action, it is deemed approved and the funds will automatically be released to your freelancer.

Milestones outline what your freelancer is to accomplish, and in return, you'll pay them. After the job is submitted to you, you need to review it and decide to accept the job or request changes.

You and your freelancer or agency should decide how documents or other deliverables will be sent to you. Files can be shared using messaging conversations (recommended) or any third-party solution you prefer.

The milestone deadline cannot be changed. However, WorkOpp will not have any negative impact on work past the milestone deadline.

# 4.5: End Fixed Price Contract

You and your freelancer or agency can terminate the WorkOpp contract at any time. Our most successful clients and freelancers point out that it's important to make sure all parties know and agree before a contract ends.

How to end the project:

  1. Find your project.

  2. Select the “Apply Project End " button.

  3. Wait for the other party to agree.

# 5. Payments

# 5.1: Payment Methods

Customers can use PayPal and Payoneer as their payment methods.

# 5.2: Payment Details

View your funds details in Profile - My Wallet - Details.

The details of funds include: payment, refund, freezing, income, and withdrawal.

# 5.3: Request a Refund

Asking Freelancers for Refunds

  1. Go to My Items, find the item order that needs a refund, and open the item details page.

  2. Click on the project progress below to apply for the end of the project

  3. Fill in the application reason and click send application

# 5.4: Get an Escrow Refund

If your freelancer accepts refund requests

If your freelancer approves a refund or doesn't respond within 7 days, we'll refund the money to your account balance.

Funds released to freelancer = Funds remaining in WorkOpp Managed Account - Refund Amount.

If your freelancer disputes a refund

You can apply for customer service intervention, and the final judgment result of WorkOpp shall prevail.

If WorkOpp determines that the employer is in unilateral breach, then: Funds reimbursed to service provider = amount of penalty paid by employer = 10% of total project amount.

# 6. Service Options

# 6.1: WorkOpp Basic

. Discover quality talent

. Post jobs for free

. Browse all freelancers on WorkOpp

· Invite freelancers to collaborate on projects

. Work seamlessly across projects

. Chat and send files with WorkOpp Chat

# 7. Account

# 7.1: Forgot Password

At WorkOpp, helping keep you and your information safe is important to us. Forgot your password you can choose to reset your password:

  1. Security Settings - Password.

  2. Click to select Forgot Password.

If you forget your password please follow the instructions to reset it. Note: During the password recovery process, we may send you an email with a verification code that you must use to continue the process. If you don't see the expected email arriving in your inbox, be sure to check your junk mail and junk mail folders.

# 7.2: Manage Notifications

We know that having your information on WorkOpp is critical to building a good working relationship.

That's why we automatically send you notifications when you receive Board messages relevant to you, so you can respond quickly.

You will also receive notifications about your collaborative projects on WorkOpp, such as payment confirmations and project starts.

# 7.3: Change Password

As a best practice to keep you and your information safe, WorkOpp recommends that you change your password every 90 days.

In order to make these changes, you need to know your current password. If you forget, click Forgot Password to reset them.

To ensure strong passwords, passwords should contain uppercase and lowercase letters, numbers, and symbols. Your password should be memorable, but not easy for others to guess or find online. Don't share your password with anyone and don't let anyone else log into your WorkOpp account.

Change the password

  1. Go to Security Settings › Passwords.

  2. Click Account.

  3. Enter your existing password, and then create a new one.

# 7.4: Be an employer and a Freelancer

You can become a WorkOpp freelancer and employer . You will be logged into WorkOpp with the same account and you will be able to switch between them easily as needed.

Freelancers

If you are a freelancer, if you want to hire someone else, you can go to post your requirements, or go to Find Talent" to find the services you want and work with freelancers.

Employer

If you are already an employer, if you want to work as a freelancer, you can go to post your service, describe your skill work, and collaborate with clients.

# 7.5: Close My Account

At WorkOpp, we strive to be the home where you work.

If you came here because of a frustrating problem and didn't give us Opportunity for the customer support team to resolve issues, please do so with the feedback link - they'll be happy to help. If you still want to leave, you will find the steps below.

Close my account

. Ensure that all your ongoing projects are closed;

Make sure your account balance has been fully withdrawn;

Important: When you close your account, your entire WorkOpp Accounts (Freelancer and Client Areas and boards) will all be deleted.

# 8. Trust & Protection

# 8.1: What kinds of jobs aren’t allowed on WorkOpp?

WorkOpp It's a place to work professionally.

What can I not hire?

Here are some examples:

. Academic Cheating. Provide students with work submitted in their own name for credit or to take exams on behalf of students.

. Adult Content. Create or support explicit or sexually explicit content, including pornography.

. Data mining or scraping of information you do not own or have the right to collect, including information from WorkOpp website information.

. Deceptive Marketing. Creating fake content or identities to promote products, individuals, companies, etc. (such as creating fake social media followers or writing fake product reviews).

. False information. Produce any fake news or fake content designed to be misleading.

. Hacking a website, person, company, or something else.

· Phishing / security concerns. Create phishing kits or anything else that would pose an information security hazard to other websites, individuals, companies, or other things. . Career cheating. Perform professional tasks on behalf of others (such as attending conferences on behalf of someone, or completing professional certifications for them). . Violation of the Terms of Service. do any violation WorkOpp or the terms of service of other companies or websites. When creating a job posting, make sure the job you're asking for is clear. Additionally, job postings created to promote other sites are not permitted.

Wondering where to start when posting a job? · Job Posting Checklist - with pictures · Write a great post - with pictures · Publishing work - with pictures

# 8.2: Our Most Important Policies

As a job market, we rely on honesty and compliance with the rules of all our clients.

So if you find someone is violating our Terms of Service (link), you can also tell Feedback (link) and they'll make sure your report goes to the right team for review. Don't worry - we won't tell whoever you reported it came from you.

What activities or behaviors are prohibited?

If we spot someone doing one of three things, we take action.

Do anything illegal. Examples include:

. Produce, promote, support or participate in any form of child exploitation.

. To commit fraud.

. Develop tools or software to hack into other people's computers.

· Discriminate against anyone on the basis of race or ethnic origin, color, national origin, religion or age. Or their veteran status, sexual orientation or gender identity, disability, marital status or pregnancy.

. Infringe on the intellectual property rights of others.

· Saying or sharing content that violates our Terms of Service (links), but not necessarily the law. This may be by spreading false information or acting in an abusive manner, including threatening or harassing someone.

# 8.3: The new starter's guide to being safe and successful on WorkOpp

Welcome! We are really glad that you chose to WorkOpp grow your business on.

For you to thrive, our job market needs to be a safe and trusted place to do business.

That's why we ask you to follow a set of rules called our Terms of Service (link) . That's why we encourage you to let us know if you suspect someone isn't doing it. This article tells you the main things we want you to know and do.

How our Trust and Safety team can help you stay safe

Trust is a two-way street. Our Trust and Safety team identifies and handles any potential damage to WorkOpp. (Whether the target is you, another user, or the platform itself).

Ways to Follow the Rules

1. Do what you say you:

Nothing you post should be deceptive or misleading. This means your profile picture should be you. The same goes for your skills, experience, education, business, etc.

2. Avoid circumventing WorkOpp:

Sometimes clients and freelancers are working together on workopp and then try to make a deal outside of WorkOpp by managing payments outside of WorkOpp .

By doing so, they " circumvent " us - which is bad news for everyone. In addition, we can only use WorkOpp to protect you and your funds. Therefore, if (probably) an offer to take your relationship elsewhere turns out to be a fraud or a scam, we cannot help you.

3. Keep your username and password secret:

Your account is yours and cannot be shared, so don't let others access it.

4. Communicate in a clear and honest manner:

Make sure your profile and job postings are complete and contain real information, not gibberish or unfinished content. Be professional and honest in all communications.

5. Professional and polite:

WorkOpp It's a market for professionals, so we expect you to act professionally. This means we will not tolerate defamatory, profane, vulgar, threatening, unlawfully discriminatory or harassing language.

# 8.4: Get to know each other before a contract

Getting to know your client or freelancer before a project starts is the first step to building a good working relationship.

Have a Chat

Discuss everything about the project before the project starts. This includes any conversation about:

. Project goals, deliverables, costs and deadlines

. Freelancer skills and availability

. Customer expectations

. Negotiating payments

Stay Safe

Communicate through WorkOpp to keep you safe. They allow you to chat with each other without revealing your contact details.

At WorkOpp, It is against our terms of service to contact each other outside of platform (link), so if anyone has a suggestion for you, please let us know (link for feedback).

# 8.5: What to do if someone contacts you outside WorkOpp

Our marketplace is designed to allow every part of freelance work - from pitching to getting paid - All happen on our platform.

This means you don't need to contact anyone you're working with on WorkOpp outside of our platform. So if someone does try to get in touch outside of WorkOpp before signing a project with you, they are violating our terms of use, and they may not have your best interests.

What's so bad about unsolicited contact?

We cannot protect either of you if someone uses the information on our marketplace to get in touch with you. this is especially true case of circumvention - the offer to work together outside of our platform, which leaves you vulnerable to scams and fraud.

Of course, avoidance is also bad for us. If a lot of people let us meet and then work together elsewhere, we won't be able to continue doing what we do.

If someone tries to contact you outside of WorkOpp, please let us know immediately.

# 8.6: WorkOpp Terms of Service (WorkOpp Terms of Service)

When you create an account on WorkOpp, we require you to abide by our Terms of Service.

To view the full terms of service, see here (link to terms of service).

# 8.7: Staying Safe on WorkOpp

Pro tip:

  1. Never be in WorkOpp to receive or pay remuneration outside of it. You may face scam or fraud and lose WorkOpp Payment protection.

  2. Don't let other people use your WorkOpp account.

Security Best Practices:

Avoid potential phishing, malware or scam attacks. Whenever you see suspicious activity, keep them in mind and avoid.

# 8.8: Report Suspicious User Activity

We rely on your help and efforts to make WorkOpp Experience as safe as possible. If you find a violation, we encourage you to report the conduct of the WorkOpp Terms of Service.

We take every report of suspicious or inappropriate activity seriously. Each report is sent directly to our Trust and Safety team for investigation.

# 8.9: Report Site Vulnerabilities _

At WorkOpp, we take the safety of our users very seriously. WorkOpp value the work that security researchers do to improve the security of our products and service offerings. We are committed to working with this community to verify, replicate, and respond to legitimately reported vulnerabilities. We encourage the community to participate in our responsible reporting process. If you think you are in any potential security vulnerability has been found on the WorkOpp .com domain, please report your findings to us to help us fix it as soon as possible. Public disclosure of bugs can put the entire community at risk, so we urge those reporting bugs to remain confidential until we can resolve the issue.

WorkOpp security is very important. We investigate all reported vulnerabilities, use third-party services to verify vulnerabilities, and ensure if researchers follow responsible disclosure guidelines.

# 8.10: General Electronic Security

Tips for protecting private information:

· Do not click on unknown links or enter your credentials on unknown websites

· Stick with encrypted websites when sharing personal information online

· Set strong passwords (uppercase, lowercase, numbers, symbols)

Use unique passwords - don't use the same password for multiple accounts

Don't share or store passwords where others can access (assuming hackers can get any information on your computer)

· Change your password every 90 days

. Never share your password or account information in exchange for money

· Protect your home with a strong password WiFi

. Don't treat a public computer as your personal computer

· Be mindful of your surroundings - protect your laptop like you protect your wallet.

# 9. Project Directory

# 9.1: Project Catalog Contract Workroom

When your freelancer finishes work, you can view your Items purchased on "talent" section.

How this works:

. Project details provide you and your freelancers with a clear project flow. You can see where you are in the process.

. The steps the freelancer builds on their project will appear in the project progress timeline for each order.

. Each order has its own item details page.

. When you freelance work, you will be notified and reviewed, then approved and paid or request revisions.

Get the Job done

When your work is done, professionals will submit the work. You will be notified to review the work to ensure it meets your expectations. You can choose to approve or request revisions.

# 9.2: Find a Talent

Project services have clear pricing and a pre-determined range of custom solutions. With freelancers adding new service offerings every day, it's easy to find one that meets your needs.

What can I find in "Find Talent“?

Freelancers create defined jobs with set costs, categories to display in service categories. You can choose the service that best suits you. Currently, the Service Category Directory contains the following categories of services:

· Design and creativity

· Programming and software development

· Sales and Marketing

· Data Science

· Business

· Writing and translation

· Legal services

· Other

How to search for services?

You can browse the service catalog in three ways:

At WorkOpp Search in the search box on the page. In the drop-down suggestion, you can select the search service, enter the project service title in the search box, click the icon or the Enter key to search for the result you want.

How to choose the right service?

Browsing service details, you will be able to see freelancer profiles, reviews from other clients.

# 9.3: Purchase a service

Service that suits your requirments, it's time to put WorkOpp to work for you. Once you have purchased the service and provided the requirements, your project begins.

Step 1: Choose a service

Choose the service that suits you and open it to see more details.

We know you may have some questions about the services you see. Before purchasing their services, you can contact freelancers by selecting the "Chat" button.

Step 2: Purchase Items

When you're ready to buy, select the Buy button, set project milestones, enter your billing method, and complete project payments.

Step 3: Project Acceptance

When the freelancer completes and submits the work, you have the opportunity to have it reviewed. Freelancers are paid after you review and approve the work. If you do not take any action within 7 days, we will automatically release the funds to the freelancer.

# 9.4: Manage Your Project

Review and approve your project

When your freelancer submits work, you will have the opportunity to review it before releasing them payment. You have 7 days to review and request changes or pass. If you do not take any action within 7 days, we will consider approving the project and release payment to the freelancer.

Cancellation and Disputes

Most of the time, projects are going well with positive results.

However, if you find yourself making a mistake with your purchase, if the freelancer has already delivered the work, we encourage you to discuss with them the reason for your dissatisfaction and try to fix the problem. If you cannot agree on project improvements, you can still cancel. However, freelancers can dispute the cancellation and demand payment for the work they do.

If your freelancer files a dispute, you must respond within 7 business days or we will tacitly agree that you agree and release the funds in our escrow to the freelancer.

Provide a Review:

Review the freelance’s work. Your freelancer will also have the opportunity to provide you with a review. Each of you has 14 days to do so.

The process is double-blind - meaning your freelancers won't see the reviews you leave unless they leave you a review or the 14-day review period has ended.

# 9.5: Cancel a Project

This article is for customers who wish to cancel a purchased item; we understand plans are subject to change.

To cancel an item order:

· Log in to your WorkOpp account.

· Select the item you want to cancel in My Items.

· Open the project; select the application project end in the project progress section.

·The system will send a request for the end of the application project to the freelancer.

After cancellation, if the freelancer approves your request, we will refund the amount of the funds you paid.

Unfortunately, we cannot guarantee refunds. The freelancer may have already started working on your project, and it may even be finished.

Pro tip: In many cases, freelancers will be more than happy to work with you if your project needs changes. Rather than canceling the project, consider messaging your freelancer to discuss how to move forward. If you are unable to resolve the issue with the freelancer, you can request customer service intervention.

# I am Freelancer

# 1. Get Started

# 1.1: Supported Browsers

Google Chrome Microsoft Edge Firefox Mozilla Apple Safari

# 1.2: Getting Started

Welcome to WorkOpp We are happy to have you. We want you to be successful and make this your work home, and one of the most important tools for success is your profile. Over the years, we've found that the most successful freelancers have complete, accurate profiles that paint a compelling picture of their services, skills, and accomplishments.

Your profile is an opportunity to promote your business to potential customers. Complete your freelancer profile (including skills, qualifications and work experience ) as yourWorkOppA resume is your most powerful tool for getting hired. This is also your first chance to communicate with these customers and start building a relationship. You can set your profile in the "View Profile " (jump link, you need to determine whether to log in ) panel under " My Profile " .

It is up to you whether or not to fill out your profile. How you do it is also up to you - many different combinations can be used to achieve a 100% complete configuration.

# 1.3: Create a profile

Creating your profile is the first step in building meaningful relationships with customers. It's a spotlight on your shared talents and interests. But more importantly, this is where you can show your clients how you can help them complete their projects and grow their business.

Completing your profile will also help us match you with more relevant items. One of the easiest ways to get started is to focus on the basics. Choose the job category that is most relevant to your skill set. Set fees that reflect your skill and experience level . If you're not sure what to charge, you can research other freelancers on Work Opp to see how others with similar skills are charging in your industry. Then, consider these tips to help boost your profile and make sure it showcases your experience and expertise in the best possible way.

Show off your skills

We support you in customizing your skill tags to help you quickly identify your strengths and connect you to relevant projects.

You may see clients in your field looking for freelancers by the services they want (e.g. logo design, web design) rather than the tools they need (e.g. Adobe Illustrator, Adobe Photoshop). Take note of keywords that potential clients include in project descriptions to help you refine your profile.

Choose a profile photo

Trust is an important part of any relationship, and your profile photo can increase the level of trust customers have in you . If a photo is worth a thousand words, what does your profile picture say about you?

To help attract customers and stand out from the crowd, keep these tips in mind when choosing the perfect avatar:

Find the best light— shady outdoor areas with no direct sunlight or cloudy days are great lighting options. Inside, avoid overhead lighting that creates harsh shadows and look for natural light instead.

Simplify Backgrounds - Look for clear, uncluttered plain backgrounds. A solid, not too bright wall, such as the side of a concrete or brick building, or a simple outdoor backdrop might work well.

Focus on your face - point the camera straight at or at a slight angle to your shoulder. Crop the image so you only include the top of your head and shoulders. Wear professional attire and remember to smile! Clients tend to perceive smiling freelancers as more welcoming, friendly, and trustworthy.

Get ready for the photo - ask someone to take the photo for you, or set up a tripod and take the photo yourself, then choose the highest resolution to make sure the photo is sharp. Consider taking multiple photos with different poses in multiple locations so you have a variety of options.

Highlight your expertise

Your self-description is one of the first things customers see when they see your profile. This makes it a powerful tool to communicate what you have to offer.

Add our work experience

Adding relevant details about your work history can help clients understand your background inside and outside of Work Opp .

You can start with a brief description of your responsibilities and accomplishments in your previous role. Pay special attention to items related to the type of item you are looking for right now.

As your freelance business grows, consider adding new entries for some of your most impressive projects. This shows clients what you can accomplish on Work Opp and gives you the opportunity to showcase new skills and experience.

If you don't have a traditional work experience, consider adding your freelance business as a project with a brief description that summarizes your priorities. You can use bullet points to highlight achievements and illustrate your specific expertise.

Add your education and other experiences

Your knowledge doesn't just come from your previous work experience. Your education and other activities, such as volunteer positions, mentoring programs, online classes, and other extracurricular activities, also help shape your work and the way you present yourself online.

Consider a detailed description of each relevant educational program by listing the institution's name and program in chronological order, starting with the most recent program.

Pro Tips to Make Your Profile Stand Out

You may find inspiration in looking at other freelancer profiles, but remember to make yours original and unique.

Consider the following additional tips:

· Highlight your strongest skills and leverage all profile sections ( self description , skills, overview,work history) to support them .

· The language is concise and to the point .

· Proofread each section carefully to show that you are attentive .

· Stay responsive with quick replies to invitations and messages.

· Ask friends to give you feedback before posting your profile. Another good idea is to read your profile aloud , which is a great way to see if your profile is smooth, well-paced, and sounds like you.

# 1.4: Price Protection

WorkOpp Price Protection uses hosting to help ensure your clients get the work they ask for and you get paid for the work done. Under this program, clients who provide price quotes deposit milestone payments into escrow before you start work. After receiving and approving the work, your client issues the payment to you.

Define and pre-fund milestones

Before any work begins, you and your client will agree on certain work milestones and how much you will be paid for completing each milestone.

You can define, submit and get paid one job at a time, or plan all milestones in advance

· For larger projects, a small first milestone can be a good practice to allow you and your client to work together and gain mutual trust before continuing with the project

· Your client pre-deposits payment for the project into an escrow account before you start the project.

· Please note that only funds in escrow are safe. WorkOpp cannot help you collect any funds that have been committed but not put into escrow. Therefore, it is important that the amount in escrow is appropriate for the work you are performing for that milestone

Submit your work

Please discuss with your client in advance how you will deliver documents or other work products. You can use WorkOpp 's Chat, Kanban tool to send files or use any third-party solution you like.

Submit milestones for approval

  1. Go to My Projects (link, need to check if logged in) , view project details and click Request Milestone Approval
  2. Write a message to your client describing the job
  3. You can also add attachments or include links to works. This is not required, but it is important that your clients have a way to review your work once you submit it for approval
  4. Click the Submit Request button. Your clients will be notified that you have submitted work for them to approve. You will be notified when they approve payment or request changes

Review and Approval Milestones

After submitting the work, your client will review and approve milestones or request changes.

· Customers have 7 days from the most recent commit milestone to review and approve or request changes. Approve the release of payment from escrow to you

· If your client does not respond to any milestone submissions within 7 days, the milestone amount will be automatically released to you

· If a client refuses to release funds for completed milestones, you can apply for customer service intervention and escrow funds will not be returned to the client unless you approve their refund or conduct dispute resolution

Important: If you resubmit the milestone, the above process will reset and your client will have 7 days to view your resubmitted milestone.

# 2. Build Your Profile

# 2.1: Professional service categories

Category :

· Design and creativity

· Programming and software development

· Sales and Marketing

· Data Science

· Business

· Writing and translation

· law

· other

# 2.2: Edit Freelancer Profile

Your profile is part of your account information. To edit these, go to personal information - Profile settings .

My name

change your name

go to personal information › View profile (link page, need to determine whether the user is logged in) to edit your name.

· Account Information :

We understand that you may sometimes need to update your account information and freelancer profile, and we've worked hard to make it as easy as possible. Here's what you can update at any time by going to your profile :

· Your freelancer profile – including your education, work history, skills, portfolio · Your password and other account security options · Your email address - be sure to use an address that you check frequently. If you change your personal email address in your account, you will need to accept the confirmation message

# 2.3 : Find _work

Apply for a job

  1. Go to find a job (page link, you need to determine whether to log in) or job hunting (page link, you need to determine whether to log in)

  2. Type a keyword search in the box for more options

  3. On the search results page, filters further narrow your search.

    We recommend that you try several search combinations and various filters to find the item you are looking for. Your search results include a "Filter by" menu. Some filter options include:

    Category , Price , Project Time

# 3. Find a Project

# 3.1 : Refer Another Freelancer

You can share the suitable work you see with your friends through a link;

# 3.2 : Propose Milestones

Propose milestones . These milestones divide the payment of the project into predefined parts with specific goals, rather than a one-time payment when the project is completed.

You can include the setting of milestones as part of a job proposal during the interview phase of your communication . Milestones help set more specific project terms than individual project bids .

# 4. Start Working

4.1: Supported Attachment File Types

Most file types are accepted, including .doc, .docx, .pdf, .txt, .ppt, .gif, .png , and .mp4. Acceptable file types are the same wherever attachments are available ( board , messages, etc.).

4.2 : Submit Deliverables

You can submit deliverables and send files through WorkOpp Chat or Project board .

4.3 : End Your Contract

Typically, freelancers wait for the client to end the contract, make any final payments, and leave feedback. end your project

  1. Go to my project (page link, need to determine whether to log in)
  2. Select the [End Project] button and click to end the project
  3. If you terminate the contract, the escrow funds for the remaining milestones will be automatically returned to the client.

Once you terminate the contract ·The system will lock your milestones and you will no longer be able to submit project acceptance . · Your client will be billed at the milestones normally recorded. · You and your customers may leave feedback.

# 4.4 : Give Feedback

It’s important to feel respected and appreciated for your work . When a project is over, clients often leave you a review in the process . Consider using the following phrases and sending them to your customers about how to leave feedback for you: · I hope you are as happy as I am with the outcome of this project! If you have a chance, I would appreciate your review ! Here's how to leave a review on WorkOpp (project link attached) .

, I would appreciate any comments from you! This helps me ensure that I continue to do a great job for my clients. Here's how to leave a review on WorkOpp (project link attached) .

·Thanks for the opportunity to work together. I hope you are as happy with the results as I am. Reviews have helped me improve my abilities, so please let me know where I'm doing well and how I can improve going forward. Here's how to leave a review on WorkOpp (project link attached) .

Remember, never force a customer to leave a good review . Customers are expected to leave an honest review of their entire experience working together , not just the final product. Happy clients often have to rave about their experience, so focus on items rather than reviews . When you are consistently responsive , it shows customers that you are professional, proactive and understand their needs. If you already have a good relationship with your client, it 's easy to seek reviews at the end of the job.

As a freelancer, you can also comment on your experience with clients .

Leave reviews for customers · Go to my project (page link, here you need to determine whether to log in)

Go to the project details page and find the [Evaluation] button in the project progress section to evaluate

evaluation period is 14 days after the end of the contract. The system is double-blind, which means that the evaluations are not visible until the two parties provide the evaluations to each other. If only one party leaves a review , it will be published after the 14-day period has expired.

# 4.5: See and Share Feedback from Clients

Go to the project details page or personal home page - you can view customer feedback in the public view

# 5. Get Paid

# 5.1: Manage How You Get Paid

Compensation is based on milestones. Once the client approves a milestone, your funds can be credited to your account (the milestone amount you earned will be temporarily blocked until the project is over) . In order to facilitate your withdrawal, we provide the following third-party payment providers to cooperate with a variety of withdrawal methods : · Paypal · Payoneer

# 5.2 : Get Paid

Your clients deposit funds into escrow when milestones are set. When you submit milestone deliverables, your clients are able to review your work. Your client can choose to automatically release the corresponding milestone funds after the milestone is passed , or ask you to change the work product.

However, escrow funds cannot be returned to your client until the contract is complete and you agree to a refund or through dispute resolution.

# 5.3: Why Can't I Get Paid Directly ?

An international community of professionals, institutions and clients rely on WorkOpp to help deliver high-quality opportunities and talent matches with complete peace of mind. Our platform operates with dedicated trust and security checks to help protect each user.

on the WorkOpp platform is critical to maintaining transparency, accurate information, payment protection and dispute assistance.

Why can't I pay directly?

When relationships are moved outside of WorkOpp — this is called circumvention — it undermines the user experience, our ability to attract quality customers and talent to create new opportunities and matches, and the power of the market as a whole. We implement a zero-tolerance circumvention policy to ensure WorkOpp is a place where both talent and customers can thrive and make money, while preventing breaches of trust that put communities at risk.

Avoidance compromises the user experience on and off the platform. Users outside of WorkOpp may be subject to fraud, abuse and harassment without any recourse because their relationship is not covered by WorkOpp 's protection.

What is circumvention?

Circumvention is when a client and freelancer meet on WorkOpp , but then send payment through other means, thereby building their relationship outside of WorkOpp .

# 6. Payment Issues

# 6.1 : Troubleshoot Payment Withdrawal

withdraw: The minimum amount to withdraw is $100 . When withdrawing, 5% of the withdrawal amount will be charged as a third-party withdrawal fee.

The withdrawal account needs to wait for WorkOpp's review. After the review is passed, the payment will be made. If the audit fails, WorkOpp will inform you of the reason for the failure. You can check whether the withdrawal was successful and why the withdrawal failed through My Wallet - Details.

Payment:

such as PayPal, Payoneer , etc., 5 % of the payment amount will be charged as a third-party payment fee.

*If payment is made by Payoneer, Payoneer may review the transaction and there is a risk of delayed payment results.

# 6.2 : Unresponsive Clients

While the project is in progress, you submit milestones , and if your client fails to respond to your submission, the milestone will be automatically passed after 7 days and the funds will be released automatically. If they respond but refuse to pass , and you believe you have done the job on agreed terms, you have the option to communicate with the client or file a dispute .

# 7. Account

# 7.1 : Multiple Account Types

You can become a WorkOpp freelancer and employer . You will be logged into WorkOpp with the same account and you will be able to switch between them easily as needed.

Freelancers

If you are a freelancer, if you want to hire someone else, you can go to post your requirements, or go to " Findtalent" to find the services you want and work with freelancers .

Employer

If you are already a client and you want to work as a freelancer, you can go to post your service, describe your skill work, collaborate with clients.

# 7.2 : Change Password

As a best practice to keep you and your information safe, WorkOpp recommends that you change your password every 90 days.

In order to make these changes, you need to know your current password. If you have forgotten your password , you can choose to forget your password and reset it.

To ensure strong passwords, passwords should contain uppercase and lowercase letters, numbers, and symbols. Do not share your password with anyone and do not let others log into your WorkOpp account.

# 7.3: Close My Account

At WorkOpp , we strive to be the home where you work.

If you're here because you're having a frustrating issue and haven't given our WorkOpp customer support team a chance to fix it, please follow the Feedback link - they'll be happy to help. If you still want to leave, you will find the steps below.

Close my account

· Ensure that all your ongoing projects are closed ;

Make sure your account balance has been fully withdrawn;

Important: When you close your account , your entireWorkOppAccounts (Freelancer and Client Areas and Kanban boards ) will all be deleted.

# 8. Trust & Safety

How to build a great freelancer profile

Having a professional profile that clearly outlines your skills is a great way to set yourself up for success in our job market. Here are some tips for standing out from the crowd (while adhering to our policies).

Why do I need a strong profile?

Creating a successful profile is the first step to success, and it can mean the difference between getting a dream contract or not , a client looking at the profile and then you can be invited to work with them when they see what you have to offer.

What should I include in my profile?

Your description is your chance to paint yourself in the best, truest light possible. Give concrete examples of experiences and skills rather than abstract descriptions. If your target audience can understand industry-specific terminology, then it's fine, but be careful not to use too much jargon.

And don't forget the basics: your name, skills and a clear photo .

When you first join WorkOpp , you might put off completing your profile, but the sooner you do it, the sooner you can start making a good first impression on potential clients.

What should I not include in my profile?

It's natural to want to present yourself in the best possible way, but don't overstate it. If you exaggerate your abilities and win a job as a result, you are likely to be putting a lot of pressure on yourself and things are likely not going to go so well.

truthful about what you can offer , or risk negative reviews that will only make future jobs harder.

Most importantly, knowingly placing false or misleading information in your profile is a violation of our Terms of Service. Here are some other things that should definitely not be on your profile:

· Other people's work. Your work should be yours, your own - giving credit to others is against our Terms of Service.

· Linked advertisements of products or services you offer outside of WorkOpp . The same goes for offering services that WorkOpp doesn't support.

· Personal contact information (such as your email address or phone number). It exposes you to fraud and unwanted contact, and it violates our Terms of Service.

We are delighted that you have chosen to grow your business on WorkOpp . Our doors are always open, if you have any questions, you can contact us via Feedback (link) .

# 8.2 : Our most important policies

As a job market, we rely on honesty and compliance with the rules of all our clients. So if you find someone is violating our Terms of Service (link), you can also tell Feedback (link) and they'll make sure your report goes to the right team for review. Don't worry - we won't tell whoever you reported it came from you.

What activities or behaviors are prohibited?

If we spot someone doing one of three things, we take action. Examples include: Produce , promote, support or participate in any form of child exploitation. · To commit fraud or fraud. · Develop tools or software to hack into other people's computers. · Discriminate against anyone on the basis of race or national origin, color, national origin, religion or age. Or their veteran status, sexual orientation or gender identity, disability, marital status or pregnancy. • Infringe on the intellectual property rights of others. · Saying or sharing content that violates our Terms of Service (links) , but not necessarily the law. This may be by spreading false information or acting in an abusive manner, including threatening or harassing someone. · Attempts to circumvent WorkOpp by removing items from the platform.

8.3 : The new starter's guide to being safe and successful on WorkOpp

welcome! We are really happy that you chose to grow your business on WorkOpp .

For you to thrive, our job market needs to be a safe and trusted place to do business.

That's why we ask you to follow a set of rules called our Terms of Service ( link) . This article tells you the main things we want you to know and do.

How our Trust and Safety team can help you stay safe

Trust is a two-way street. Our Trust and Safety team identifies and addresses anyone who may compromise trust in WorkOpp (whether the target is you, other users or the platform itself).

5 Ways to Follow the Rules

  1. Do what you say you :

    Nothing you post should be deceptive or misleading. This means your profile picture should be you. The same goes for your skills, experience, education, business, etc.

  2. Avoid circumventing WorkOpp :

    Sometimes clients and freelancers work together on WorkOpp and then try to remove the project from the platform by managing payments outside of WorkOpp . By doing so, they " circumvent " us - which is bad news for everyone. Additionally, we can only protect you and your funds while you are using WorkOpp . Therefore, if (probably) an offer to take your relationship elsewhere turns out to be a fraud or a scam, we cannot help you.

  3. Keep your username and password private :

    Your account is yours and cannot be shared, so don't let others access it.

  4. Communicate in a clear and honest manner :

    Make sure your profile and job postings are complete and contain real information, not gibberish or unfinished content. Be professional and honest in all communications.

  5. Professional and polite :

    WorkOpp is a marketplace for professionals, so we expect you to act professionally. This means we will not tolerate defamatory, profane, vulgar, threatening, unlawfully discriminatory or harassing language.

8.4 : Get to know each other before a contract

Getting to know your client or freelancer before a project starts is the first step to building a good working relationship.

Have a Chat

All discussions about the project before the project starts . This includes any conversation about:

· Project goals, deliverables, costs and deadlines

· Freelancer skills and availability

· Customer expectations

· Negotiating projects and payments

Stay Safe

pass throughWorkOppCommunicate to ensure your safety. They allow you to chat with each other without revealing your contact details. of WorkOpp is against our Terms of Service (link) , so if anyone has suggestions for you, please let us know .

# 8.5 : What to do if someone contacts you outside WorkOpp

Our marketplace is designed to allow every part of freelance work - from pitching to getting paid - to happen on our site.

WorkOpp outside of our platform . So if someone does try to get in touch outside of WorkOpp before signing a project with you , they are violating our terms of use, and they may not have your best interests at heart.

What's so bad about unsolicited contact?

We cannot protect either of you if someone uses the information on our marketplace to get in touch with you. This is especially true if it leads to circumvention - the offer to work together outside of our platform, which leaves you vulnerable to scams and fraud.

Of course, avoidance is also bad for us. If a lot of people let us meet and then work together elsewhere, we won't be able to continue doing what we do. If anyone tries to contact you outside of WorkOpp , please let us know immediately .

# 8.6 : WorkOpp Terms of Service ( WorkOpp Terms of Service )

When you create an account on WorkOpp , we require you to abide by our Terms of Service.

To view the full terms of service, see here (link to terms of service) .

# 8.7 : Staying Safe on WorkOpp

Pro tip :

  1. Never be in Get paid or paid outside of WorkOpp . You may face scam or fraud and lose WorkOpp payment protection.

  2. Don't let other people use your WorkOpp account. Security Best Practices : Avoid potential phishing, malware or scam attacks. Whenever you see suspicious activity, keep them in mind.

# 8.8 : Report Suspicious User Activity

We rely on your help and efforts to make the WorkOpp experience as safe as possible. If you come across a violation of the WorkOpp Terms of Service, we encourage you to report it.

We take every report of suspicious or inappropriate activity seriously. Each report is sent directly to our Trust and Safety team for investigation.

# 8.9 : Report Site Vulnerabilities

At WorkOpp , we take the safety of our users very seriously. WorkOpp values the work that security researchers do to improve the security of our products and service offerings. We are committed to working with this community to verify, replicate, and respond to legitimately reported vulnerabilities. We encourage the community to participate in our responsible reporting process. If you believe you have discovered a potential security vulnerability on any WorkOpp .com domain, please report your discovery to us to help us fix it as soon as possible. Public disclosure of bugs can put the entire community at risk, so we urge those reporting bugs to remain confidential until we can resolve the issue. WorkOpp security is very important. We investigate all reported vulnerabilities, use third-party services to verify vulnerabilities, and ensure if researchers follow responsible disclosure guidelines.

# 8.10 : General Electronic Security _

Tips for protecting private information : · Do not click on unknown links or enter your credentials on unknown websites

· Stick with encrypted websites when sharing personal information online

· Set strong passwords (uppercase, lowercase, numbers, symbols)

· Use unique passwords - don't use the same password for multiple accounts

Don't share or store passwords where others can access (assuming hackers can get any information on your computer)

· Change your password every 90 days

· Never share your password or account information in exchange for money

· Protect your home wifi connection with a strong password

· Don't treat a public computer as your personal computer

· Be mindful of your surroundings - protect your laptop like a wallet

# 9. Project Catalog

# 9.1 : All my projects

To keep your projects organized, you can track all your project work in My Projects. How it works: · My Projects - View project details, providing a clear project catalog process for you and your clients. The steps you build into the project when you create it will appear in the timeline for each order. As you work, you can check off specific tasks that have been completed to keep clients informed and keep yourself organized. · Each order has its own detail page . · You will track each order and submit work through the project details page. into my project :

  1. Profile select My Project

  2. Select the relevant order

Project Timeline

The Project Timeline section shows the requirements and steps you will build on your project. Deadlines are listed here.

Your work will be submitted, just select the Submit Work button. Your clients will be notified and given the opportunity to review the work.

# 9. 2: Pro Tips: Build Your Best Project

Common mistakes :

· Add poor quality images. Even if you're not a graphic designer or artist, your projects show images to clients. It's important to show your work clearly and don't use low-quality or click-bait images.

· Share your contact information. It is against the WorkOpp Terms of Service to share your personal contact information with a client before starting a contract , which includes items from the Items Directory.

· Skip proofreading. Grammar and spelling errors are one of the main reasons why projects cannot be published. Be sure to double-check your work, or contact someone you trust to help.

· Include logo. If you're sharing a logo, make sure it belongs to you or represents your work.

Perfect image

Finding the right image to represent your project can seem difficult! Remember, the first image in your service presentation will appear on your service as the customer browses . It can play an important role in their first impression of your work.

Best practices for creating picture-perfect projects :

· For certain types of work, you may feel the need to include images with text. However, since this affects the user experience, it should be kept to a minimum and the images should be sharp.

· If your images contain text or watermarks that contain direct contact details, they should be removed. If your images contain icons, text, or watermarks that reference other companies or services, they should be removed. When choosing images to include, choose professional images relevant to the work being offered.

Tips and Tricks Is your project attractive to clients?

· Please choose professional images relevant to your work - and make sure you have permission to publish them!

· Be sure to make the project easy to navigate.

· Be sure to proofread your work. Please do not have typos!

· Please choose your category carefully. Your item will not be accepted in the wrong category!

· Do not use clickbait , text-heavy graphics, or WorkOpp logos/badges.

· Do not share your contact or personal information.

# 9.3 : How We Review Your Project Catalog Project

When you submit an item, we will review it before the customer buys it. We want to help ensure your projects appear professional and free from grammar issues, spelling mistakes, etc. Not only does this help build trust with potential clients, but it helps keep WorkOpp a professional platform. Our review takes approximately 5 business days.

If we think anything should be changed, we will notify you by email. Editing is a normal part of the creative process, so don't be discouraged if we ask you to make some changes.

Reviewers may contact you to request more information or to make edits.

Overview

An overview of your project consists of its title, category, project properties, and search tags. The information you include here is your first impression of the prospect, so you'll want it to shine.

Include in the title:

· Check grammar and spelling

· Make sure your service is clearly described

· Review categories to ensure clients looking for your skills can find you

Service Order

Aside from the title of the overview section, the picture presentation of your work is one of the most important parts of your project. Where the title catches the attention of potential clients, your service order accompanying image should showcase the quality of your work.

In this section, we mainly want to make sure that the content you include is of high quality and clearly communicates what you provide. When reviewing content, we look for:

Aesthetics - We check your images and videos for cropping, image resolution, text density and other aesthetic issues.

· Accuracy - We ensure that your content accurately reflects you, your work experience, and the services you provided for this particular project.

Clear and professional content - We make sure your image content is easy to understand and professional, free of clickbait-like qualities, competitor logos, policy violations, etc.

Describe

Your project description is where potential clients can gain a deeper understanding of the work you offer. Your title and examples caught their attention - now is your chance to detail your abilities.

Reconsideration

Once the project is live, you can make changes or updates at any time. When you do, we may review it again.

# 9.4 : Cancel a Project

To cancel an order:

· Log in to your WorkOpp account.

· Select the item you want to cancel in My Items .

· Open the project, and choose to apply for project end in the project progress section.

·The system will send an application project end request to the customer .

After cancellation, if the client approves your request, we will end the project.

Pro tip: In many cases, if your approach to a project has changed, rather than cancel the project, consider sending a message to your client to discuss how to move forward. If you cannot resolve the issue with the customer , you can ask customer service to intervene .

# Frequently Asked Questions (FAQs)

Account and security

1. How to create a Workopp account?
Step 1: Click Register on Workopp's homepage
Step 2: Enter your email address, name, password, and email verification code to complete the account registration. Note: You can also log in via Facebook, Google Connect.

2. How to modify my personal information? Step 1: Click on the avatar at the top right, click "Personal Information and Visibility" in the pop-up page, and enter the personal information page, you can modify my personal information.

3. How to change my email?
Step 1: Click on the avatar at the top right, click "Settings" in the pop-up page, and after entering the settings page, select "Email";
Step 2: Enter a new email and enter the verification code of the new email to change the email.

4. Password security issues 4.1 Modify password Step 1: Click on the avatar at the top right, click "Settings" in the pop-up page, and after entering the settings page, select "Security"; Step 2: Enter the current password and the new password in the security page, and click Save to modify the password.

4.2 Forgot password If you forget your password, you can click on the avatar at the top right to log out of your account and re-enter the login page; Step 1: In the login page, click forgot password; enter the forgot password page; Step 2: Enter the email address and email verification code on the forgot password page, and click Next; Step 3: Enter the new password twice.

# Workopp's data and privacy

As a member of Workopp, we value your privacy. Ensure that your information is always safe. Workopp complies with the European Union's General Data Protection Regulation (GDPR), the highest privacy standard.

# Privacy policy

# Workopp's privacy policy

Last update: June 30, 2021

Please read this privacy policy (hereinafter referred to as the "policy") carefully to understand how we use personal information. If you do not agree with this policy, your choice is not to use the Workopp.com website and its related sites to access or use this website. This policy may be changed from time to time; any changes we make to this policy will be posted on this website, Changes to this policy will take effect from the specified "last update" date. Your continued use of this website after we change it means that you agree to the terms and conditions of this policy, including our collection, use, disclosure, processing and retention of personal information. Therefore, please check this policy regularly for any updates or changes.

# Information we collect

When you register on this website, use it, fill out a form or register an account, we will ask you to provide certain personal information, including a valid email address, Facebook or Google account login details and username. We will also ask you to provide or otherwise collect other information you provide to us, such as your personal data details, physical address or billing information, phone numbers or other contact information, financial information (such as payment methods and credit card numbers) Etc.) Detailed information about other social network link accounts, detailed information about the board, recruitment, skills, etc. listed by you, as well as other identity verification information. We also collect information about your communications with Workopp and with other users of Workopp.

We also collect information when you visit, browse, view or otherwise use this website. In other words, when you visit this website, we understand your use of this website, and collect and record information related to such use, including geographic location information, IP address, device and connection information, browser information, and website -Log information, and all communications recorded by users through the site. We use this information to enhance the user experience, personalize your browsing experience, and monitor the website to prevent fraud and inappropriate content or behavior. If applicable, we also collect supplementary information obtained from third parties, such as demographics and navigation data.

In addition, in order to improve your online experience at Workopp, we implemented an impression report. When you use our website, we will collect the user's globally unique identifier, HTTP request data (such as user agent, IP, host, URL, country/region where the request is made, browser information, device/operating system/operating system version).

After registration, your username, country/region and other information related to your activities will be public and visible to all users of this website. This information includes your uploaded photos, published portfolios, requirements, nicknames, etc., as well as other information that you can choose to add to your profile.

# How do we use the collected information?

According to the relevant provisions of applicable laws, all processing of your personal information will be processed on the basis of "lawful reasons". In most cases, the processing will be defended on the following grounds:

You have agreed that we will use your personal information for specific purposes;

We need to use your personal information to execute a contract or take steps to conclude a contract with you (for example, to provide you with the services you have purchased);

In order to comply with the relevant legal or regulatory obligations we have undertaken (for example, to prevent fraud), processing must be performed; or the processing is necessary to support our legitimate rights and interests as a business (for example, to improve the services we provide to you), and It must be based on your interests and basic rights, and the processing must always be done in a commensurate manner.

# We will use your personal information for the following purposes:

To provide you with quality service and security, to operate the site, to fulfill our obligations to you, and to develop and improve our services. For example, we use information collected from you to verify your identity. We also use this information to establish and set up your account, verify or reissue your password, record your activities, communicate with other members, provide customer support and contact you from time to time. This information can help us develop and improve our services to you, understand and analyze your preferences and performance, and customize and personalize your experience (including suggestions, ranking of search results, etc.).

Ensure market integrity, prevent fraud and maintain a safe market. For example, we use your information to track and prevent fraudulent activities and other misconduct, monitor the integrity of content, conduct security investigations and risk assessments, verify or authenticate the information you provide, enforce our terms of service and comply with applicable laws. We conduct certain behavioral analysis to achieve the above goals, and in limited circumstances, if we detect activities that we believe pose a risk to the Workopp market, other users or third parties, the automated process may limit your Workopp use rights. If you want to dispute any such decision, please contact us through the WorkWopp website.

We use the information collected from you to show you information that may be of interest to you;

Keep proper business records, comply with the legal requirements of public authorities, and comply with applicable laws and regulations or other requirements of the law.

Before using the information for purposes other than those specified in this policy, we will seek your consent.

We use your personal information to send you direct marketing communications about our products, services or promotions from Workopp that may be of interest to you or our related services. This can be via email, phone or targeted online advertising.

We process your personal information for marketing purposes based on our legitimate interests, with your consent or other permission under applicable laws.

We will take measures to limit direct marketing to a reasonable and appropriate level, and send you information that we think may be relevant or relevant to you based on the information we have about you.

# How long do we keep personal information?

We adopt a general rule that only keep personal information for as long as necessary to achieve the purpose of collection. However, in some cases, we will keep your personal information for a longer period of time. We will keep your personal information for the following purposes:

As long as it is necessary and relevant to our operations, for example, so that we can accurately record your transaction with us in the event of any complaint or challenge; and personal information in the closed account to comply with applicable laws and prevent fraud, collect arrears, resolve disputes, resolve problems, assist in any investigations, enforce our website terms and take other actions permitted by law.

# 13 years old under age children:

Our website is not suitable for children under 13 years of age. No one under the age of 13 may provide any personal information on or on this website. We do not knowingly collect personal information from children under 13 years of age. Parents and guardians should always supervise the activities of their children. If we know that we have collected or received personal information from children under the age of 13, we will delete that personal information. If you think we may have any information about children under the age of 13, or information about children under the age of 13, please contact us through the Workopp website.

# Sharing personal information with third parties

Without your explicit consent, we will not sell or rent your personal information to third parties for marketing purposes.

We will share your personal information with third parties as described below:

We share personal information with service providers who provide us with services to operate the website, open and operate your account, and provide ancillary services and solutions. These include hosting services, billing and payment providers, CRM systems, forum hosting, community management services, data and network security services, web analysis and performance tools, translation tools, IT SaaS services, session recording, communication systems, mail systems, Data optimization and marketing services, data enrichment services, legal and financial advisors or technical advisors. In accordance with applicable legal requirements, we will take commercially reasonable steps to require third parties to fully protect your personal information and process it only in accordance with our instructions;

If we believe that the law requires us to do so or there are reasonable reasons, we will share personal information with law enforcement agencies, public agencies or other parties in response to subpoenas or court orders, judicial procedures or regulatory agencies must comply with legal procedures; when we believe When it is necessary or appropriate to disclose personal information to law enforcement agencies, such as investigating actual or suspected fraud or violation of the law, violation of security or violation of this policy; respond to requests to us; and protect the rights of Workopp our customers or the public , Property or personal safety;

We share personal information with payment processors, fraud detection agencies and similar third parties to facilitate payments made through this website and protect the security of this website and protect it from fraudulent, unauthorized transactions (such as money laundering), Infringement of claims or other liabilities;

Our website includes certain social media features, including single sign-on features. We also share limited personal information with such social media platforms and marketing partners (such as Facebook and Google) to promote our services or the Fiverr market. Such functions and third-party services collect certain information about you and may set cookies to enable their functions. The functions of such third parties are subject to their policies.

We share personal information to help facilitate interaction between users. For example, if you are a buyer, we may share certain limited information about you with the seller to ensure that the services obtained from the seller can meet your needs; such information sharing is limited by scope and will not include the seller’s failure to pass The personally identifiable information (PII) obtained in the market is only used to improve the services provided by the seller and your user experience;

If we experience a business transition, such as a merger, sale, transfer of all or part of Workopp's assets, acquisition, bankruptcy or similar events, personal information will also be disclosed. If we sell any business or assets, we will disclose your data to potential buyers. If we or most of our assets are acquired by a third party, the information about users we hold will become one of the transferred assets.

Please note that your profile information and some information about your activities are publicly available and visible to all users of this website. When you post information or share data with other Workopp users, you do so at your own risk.

If you choose to share personal information with other users, including sellers who provide services to you through Workopp, this personal information will be shared with other users as a separate controller. Although Workopp is committed to protecting your privacy, and our terms of service require our users to keep the information shared with them confidential, Workopp cannot ensure that all users will do so, and it is your responsibility to ensure that other users comply with your standards.

This website is also protected by reCAPTCHA, and the Google Privacy Policy and Terms of Service apply to data collected by reCAPTCHA. In order to prevent fraud and abuse of the website using automated machines, Google reCAPTCHA must be used. To learn more, see Google’s privacy policy.

# Where do we store your personal information?

Certain personal information you provide to us will be stored or processed on our behalf by third-party vendors and data processors, and may be located in other jurisdictions (such as the United States and Israel), whose laws may be different from your jurisdiction. Regardless of whether it is to a third party or internally, any transfer of personal information from the European Economic Area ("EEA") to a country that does not provide an adequate level of data protection is subject to the European Union (EU) standard contract terms and/or equivalent data transfer. Regulations to protect the security and confidentiality of personal information. We will take all steps reasonably necessary to ensure that your personal information is handled safely in accordance with this policy.

Please note that this website contains links to third-party websites. If you link to a third-party website from this website, any data you provide to the website and any use of such data by third parties are not under the control of Workopp, therefore , Not subject to this policy. You should review the privacy policy of each site you visit. This policy only applies to personal information collected on our website. If you upload content (including personal information) to a social network and then mark the website, even if you post the content on the official Workopp page of the social network, the submitted content will be bound by the social network’s terms of use and privacy policy . We have no control over these terms of use and privacy policies, nor have we reviewed their applicability. Therefore, you should review these contents before submitting any personal information.

# Security

We will take great care to maintain the security of the website and your information, and use industry standard technology and internal procedures to prevent unauthorized access, loss, misuse, alteration, destruction or damage. In addition, we ensure through the contract that any third party handling your personal information will also provide you with the confidentiality and integrity of the data in a secure manner. However, the transmission of data via the Internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of the data you transmit to this website; any transmission is at your own risk. After receiving your data, users registered on this website agree to keep their passwords strictly confidential and will not disclose the passwords to any third party.

More information about our data security practices can be provided upon request.

# Rights of EU Users

According to applicable EU regulations, you have the following rights with respect to your personal information:

Obtain a copy of your personal information and information about how and on which basis that personal information will be processed;

Correct incorrect personal information;

Wipe your personal information in the following situations: (a) you believe that we no longer need to keep your personal information; (b) we are processing your personal information out of legitimate interests, and you object to such processing, and We cannot prove that it has overriding legal reasons; (c) If you have provided us with your personal information with your consent and wish to withdraw your consent, and we have no other basis to process your personal information; (d) ) If you believe that we have illegally processed the personal information we hold about you;

Restrict the processing of your personal information in the following situations: (a) question the accuracy of personal information; (b) the information is illegal, but you object to the deletion of personal information; (c) we no longer require the use for the purpose of collection Personal information is necessary for the establishment, exercise or defense of legal requirements; (d) You object to our legitimate interests in processing your personal information based on our personal information, and we are considering your objection;

# Special rules for California residents

If you are a resident of California, this section applies to you.

In the past twelve (12) months, we have collected the following categories of personal information from users:

Information you choose to upload or otherwise provide to Workopp, which may include: (i) Identifiers and personal information, such as name, postal address, online identifier, email address, passport number or driver’s license number, social security number (Ii) Features of the protected classification, such as gender; facial image audio, electronic or similar information; professional or employment-related information; and educational information.

The information we collect when you use Workopp, including (i) identifiers and personal information, such as online identifiers, Internet Protocol (IP) addresses, access devices, and connection information, such as browser type, version, time zone settings, and browser plug-ins Type and version; (ii) Commercial information, including purchased, acquired or considered products or services, or other purchase or consumption history or trends; (iii) Internet or other electronic network activity information, including but not limited to login and logout time, Session duration, uploaded and downloaded content, browsed WebPages or specific content on WebPages, activity measures; (iv) location information, based on your IP address.

Inferences drawn from any of the information identified above can create a personal profile about you.

We obtain the personal information listed above from third-party sources, as described in the section titled "How We Collect Information" above.

We use the personal information collected or received above for commercial purposes, as described in the section titled "How do we use the collected information?"

We disclose personal information to third parties for business purposes, as described in the section "Sharing personal information with third parties" in the privacy policy. In the past twelve (12) months, we have disclosed all the categories of personal information detailed above for business purposes.

As stated earlier in this policy, we will not sell (as defined in the CCPA) personal information, and we will not sell that personal information without providing users with the right to opt-out.

According to the CCPA, you have the right to obtain the following specific rights to personal information related to you:

You have the right to request that we disclose to you certain information about our collection and use of personal information about you within the past 12 months. After confirming your request, we will disclose to you: (i) the type of personal information we collect about you; (ii) the source type of the personal information collected; (iii) the purpose of collecting, using or selling the personal information. (Iv) The categories of personal information that we disclose or sell for business purposes, and the categories of third parties to which we disclose or sell that specific type of personal information. (V) The specific personal information we collect about you. (Vi) If we disclose your personal information for business purposes, the type of personal information we disclose. (Vii) If we sell your personal information, it is the type of personal information we sell.

You have the right to request that we delete the personal information about you collected from you under certain circumstances and exceptions.

You also have the right to exercise the rights under the CCPA without discrimination.

To make such a request, please contact us through the Workopp website.

We will use the information (including email address) associated with your account to verify your request. Proof of identity may also be required.

You can only request access twice within 12 months. Any disclosures we provide only cover the 12 months prior to receiving your request. Unless your request is too high, repetitive or obviously unfounded, we will not charge for processing or responding to your verifiable user request. If we determine that the request can be charged, we will notify you of the reason for this decision and provide you with an estimate of the cost before making a further decision.

# Update personal information

If you are a resident of California, this section applies to you.

We take steps to ensure that the personal information we collect is accurate and up-to-date, and we provide you with the opportunity to update your information through your account profile settings. If you think your information is incorrect, please let us know immediately. We will ensure that we investigate the matter and correct any inaccuracies as soon as necessary, or provide you with a quick way to update or delete it-unless we retain this information for legitimate business or legal purposes. When updating your personal information, we will ask you to verify your identity before we can act according to your request. If for any reason you have trouble deleting personal information, please contact Workopp

You can view and change your personal information by logging in to the website and visiting your account profile page.

If you delete the "User Generated Content" ("UGC") defined in the "Workopp Terms of Service" from the "Website", your copy of UGC may still be visible in the cache and archive pages, or it may have been used by other "websites" "Users copy or store. . The correct access and use of the information provided on this website (including UGC) is subject to our terms of service.

# Terms of Service

Last update: June 30, 2021

Welcome to Workopp.com

The following terms of service (hereinafter referred to as the "Terms of Service") govern your access to and use of the Workopp website.

Before you start using this website, please read the terms of service carefully. By using this website, opening an account or clicking to provide you with this option, click to accept or agree to the terms of service, which means that you are representing yourself or on behalf of your employer or any other entity (if applicable), accepting the Workopp terms of service and us Is bound by and abided by the privacy policy, and each content is incorporated into this article by reference. If you do not agree to these terms of service or privacy policy, you may not access or use this website. For more detailed policies regarding website activity and usage, please visit the article specified here.

This website is available to users over 13 years old. If you are under 13 years old, you may not use this website or Workopp services. By using this website, you declare and warrant that you have reached the legal age to constitute a contract and meet all the above qualification requirements. If you do not meet all these requirements, you must not access or use this website.

If you have any questions about the website or the terms of service, our customer support team will be at your service 24 hours a day. Contact with our customer support team can be done by submitting a request on the site.

The original language of these terms of service, as well as all other text on the entire website, is in English. Workopp provides this translation for convenience only. If there is a conflict between the original English version and any translated version, the English version shall prevail.

These terms of service may be changed from time to time; any changes we make to these terms of service will be posted on this website, and changes to these terms of service will take effect from the specified "last update" date. Your continued use of this website after we change it means that you accept the terms of service; therefore, please check regularly for any updates or changes to the terms of service.

# Key terms

The employer is the buyer and the service provider is the seller;

Workopp does not provide fund custody services for the time being, and the seller and buyer negotiate independently for fund transactions. We are not responsible for any funding issues arising from the transaction;

Workopp provides a platform for online communication between the seller and the buyer. In the event of a dispute, Workopp only recognizes the communication vouchers on the site;

The order page is the place where buyers and sellers communicate.

An order is a formal agreement between the buyer and the seller after placing the order from the seller's order page.

# Overview

Only registered users can use the functions on Workopp. Registration is free. When registering an account, you agree to provide us with accurate, complete and up-to-date information, and you must not create an account for fraudulent or misleading purposes. You are fully responsible for any activity on your account and maintaining the confidentiality and security of your password. We are not responsible for any actions or omissions by you in connection with your account.

The order is generated by clicking the "Order Now" button on the skill page of the service provider (seller);

After the order is generated, both the seller and the buyer shall not cancel the order without reason.

We care about your privacy. You can read our privacy policy. The privacy policy is part of these terms of service and is quoted here as a reference.

The user promises to abide by Workopp's privacy policy and terms of service;

The boards, requirements, and skills created on Workopp are all user-generated content.

Violations of these terms of service, Workopp may delete from the site, which may include (but not limited to) the following violation materials:

  1. Illegal or fraudulent services
  2. Copyright infringement, trademark infringement and violation of third-party service terms
  3. Adult services, pornography, inappropriate/obscene
  4. Intentionally copied content
  5. Spam, nonsense, violence or deception
  6. Misleading users
  7. Resale of controlled goods
  8. Through any activities prohibited by laws, regulations or third-party terms of service, and through any marketing activities that negatively affect our relationship with users or partners
  9. Violation of the above regulations may result in account suspension.
  10. Content deleted due to violations is not eligible for restoration or editing.
  11. Due to poor performance or improper user behavior, the posted content may be deleted from our search function.

# Transaction disputes

We encourage buyers and sellers to try to resolve their conflicts. If the two parties cannot solve the problem, the user can seek help from Workopp's help center.

# Basic

Workopp does not provide any guarantee for the level of service provided to the buyer. Workopp does not provide protection for users who interact outside of the Workopp platform. All information and document exchange must be exclusively carried out on Workopp's platform. Rude, abusive, inappropriate language or violent messages are not tolerated, and may result in account warnings or account suspension/deletion. Workopp is open to everyone. Discrimination against community members based on gender, race, age, religious beliefs, sexual orientation or other aspects is unacceptable and may result in your account being suspended/deleted.

# Violations

In case of violation of our privacy policy and terms of service, or other improper behavior, users may receive a warning to warn their account. A warning will be sent to the user's email address. Warnings may restrict account activity or even cause the account to be permanently disabled.

# Report Violations

If you find any possible violation of our terms of service or privacy policy, you can report it to us through the Workopp website. All cases are reviewed by our Workopp team. In order to protect personal privacy, survey results will not be shared.

# Prohibited to use

Adult services and pornography - Workopp does not allow the exchange of any adult-oriented or pornographic content and materials.

**Inappropriate behavior and language - ** communication on Workopp should be friendly, constructive and professional. Workopp condemns bullying, harassment and hate speech towards others.

**Phishing and spam - **member safety is a top priority. It is strictly forbidden to publish or send malicious content in any way that attempts to damage the account or computer environment of others. Please respect the privacy of our users, do not contact them, do not make any quotations, questions, suggestions or anything that is not directly related to their orders.

Privacy and identity - You may not publish or publish other people's private and confidential information. Any information obtained from the buyer (not information in the public domain) may not be used for any purpose other than delivering the work to the buyer. Any user who interacts and communicates with Workopp is not protected by our terms of service.

**Real Workopp personal information - **You must not create a false identity on Workopp, distort your identity, create Workopp personal information for anyone other than yourself (real person), or use or try to use other users' accounts or information; your personal Although the information (including your description, skills, etc.) can be kept anonymously, it must be accurate, complete, and must not be misleading, illegal, offensive or otherwise harmful.

**Fraud/illegal use - **You must not use Workopp for any illegal purpose or for illegal activities.

# Abuse and spam

Multiple accounts- To prevent fraud and abuse, users can only use one valid Workopp account. Any other accounts determined to circumvent the guidelines, improve competitive advantage, or mislead Workopp users will be disabled. Creating a large number of accounts may cause all related accounts to be disabled. Note: Any violation of Workopp's terms of service or privacy policy will result in the permanent suspension of all accounts.

Targeted abuse - We do not tolerate users who conduct targeted abuse or harassment of other users on Workopp. This includes creating new multiple accounts to harass members through our messaging or ordering system.

Selling accounts - You are not allowed to buy or sell Workopp accounts.

# Confidentiality

The seller should be aware that it may be necessary for the buyer to disclose certain confidential information for the seller to use to deliver the ordered works, and to protect such confidential information from unauthorized use and disclosure. Therefore, the seller agrees to treat any information received from the buyer as highly sensitive, confidential and confidential material. Without prejudice to the above-mentioned generality, the seller expressly agrees to (i) strictly confidential all such information; (ii) not to disclose the information to any third party; (iii) not to use the information except for the delivery of the ordered works Any purpose; (vi) Do not copy or reproduce any information without the buyer's permission.

# General Terms and Conditions

Due to violation of these terms of service or privacy policy, or due to any illegal or improper use of the website or service, Workopp reserves the right to permanently disable any account.

Violation of Workopp's terms of service or privacy policy may permanently disable your account.

Users with disabled accounts will not be able to use Workopp.

Users who violate our terms of service and privacy policy and have their account disabled can contact our workopp team for more information about the violation and account status.

Users must be able to verify their account ownership by providing materials that prove ownership of the account.

Disputes should use Workopp's dispute resolution tool ("Customer Service Intervention" on the order page) or contact us in the help center.

Workopp may change its terms of service from time to time. After making these changes, Workopp will provide new content of the terms of service on this page.

You understand and agree that if you use Workopp after the date of the change in the terms of service, Workopp will be deemed to have accepted the updated terms of service.

# User-generated content

User-generated content refers to content added by users, not content created by the website. All content uploaded by our users to Workopp is user-generated content. Workopp will not check whether the content uploaded/created by the user is appropriate, infringes copyright, trademark, other rights or infringement, and the user uploading/creating such content shall be solely responsible for the use, disclosure, storage or transmission of the content. By uploading to or creating content on the Workopp platform, you represent and warrant that you own or have obtained the use and upload of such content and all the rights necessary for such content. The content on the website or its use will not (a) infringe or infringe any intellectual property rights, the proprietary or privacy, data protection or publicity rights of any third party; (b) violate any applicable local international laws, regulations and conventions; (C) Violate any policies and/or terms of service of you or a third party. We invite everyone to report violations and provide proof of ownership as appropriate. The reported violations may be deleted or disabled.

In addition, Workopp is not responsible for the content, quality or service level provided by the seller. We do not provide any guarantee for orders, delivery, any communication between buyers and sellers.

By providing services, the seller guarantees that he/she has sufficient authority, right and/or permission to provide, sell or resell the services provided on Workopp.

Please note that where appropriate, our policy is to prohibit and/or terminate the accounts of repeat infringers.

# Disclaimer

Your use of this website, its content and any services or projects obtained through this website are at your own risk. This website, its content, and any services or items obtained through this website are provided on the principle of "as is" and "available", and no express or implied warranty of any kind is provided. Neither WORKOPP nor anyone related to WORKOPP makes any guarantees or representations regarding the completeness, safety, reliability, quality, accuracy or availability of this website.

The above content does not affect any guarantees that cannot be excluded or limited in accordance with applicable laws.

# Translation

For convenience, the translation software supported by Workopp translates some user-generated content on the website. We do not make any express or implied guarantees regarding the accuracy, reliability or correctness of translations from English to any other language. Due to the limitations of translation software, some user-generated content (such as images, videos, Flash, etc.) may not be accurately translated at all.

The official text is the English version of the website. Any differences in translation are not binding and have no legal effect on compliance or enforcement purposes. If you have any questions about the accuracy of the information contained in the translated content, please refer to the English version of the official content.

# Limitation of Liability

Under any legal theory, any loss of any kind caused by your use or related or improper use will not be dealt with under any circumstances, its affiliates or their licensors, service providers, employees, agents , The official or director assumes responsibility for the website, any website linked to it, any content on the website or any other website or any service or project obtained through this website or other website, including any direct, indirect, special, accidental, intentional or non-intentional Deliberately limited to personal injury, pain and suffering, emotional distress, loss of income, loss of profit, loss of business or expected savings, loss of use, loss of goodwill, loss of data, and loss of tort (including negligence) caused by breach of contract or Other ways, even if foreseeable.

According to applicable laws, the above responsibilities do not affect any responsibilities that cannot be excluded or limited.

# Intellectual Property Statement

WorkOpp.com is based on User Generated Content (UGC). WorkOpp does not check user uploaded/created content for copyright or other rights violations. However, if you believe that any uploaded content infringes your copyright or related proprietary rights, you should follow the process below. WorkOpp investigates reported violations and removes or disables content that appears to violate the rights of third parties.

In order for us to review your report in a timely and efficient manner, a notice of copyright infringement ("Notice") should include the following:

  • Identify your copyrighted work and what you refer to as copyrighted content
  • Your copyright certificate/name and type, e.g. registered or unregistered
  • Proof of your copyright ownership, such as a registration number or a copy of your certificate of registration
  • Briefly explain how our users allegedly infringe your copyright
  • Make explicit reference to the material you claim is infringing and that you are requesting removal, such as links to service tickets, links to deliverables provided to users, etc.
  • Your full name, address, email address and phone number.
  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement under penalty of perjury that the information provided in the notice is accurate and that you are the copyright owner or the owner of the infringed exclusive right or are authorized to act on the copyright owner or the owner of the infringed exclusive right By.
  • your electronic or physical signature

You can submit evidence electronically to our official email at [email protected] .

Please note that we will provide information about notices to users who allegedly infringe your copyright and allow them to respond. Where sufficient evidence of infringement is provided, we may remove or suspend reported material until we receive a response from the user. If the allegedly infringing user provides us with an appropriate counter-notification indicating permission to post the allegedly infringing material, we may notify you and then replace the removed or disabled material.

# trademark infringement

WorkOpp.com is based on User Generated Content (UGC). WorkOpp does not check user uploaded/created content for infringement of trademark or other rights. However, if you believe any uploaded content infringes your trademark, you should follow the process below. WorkOpp investigates reported violations and removes or disables content that appears to violate the trademark rights of third parties.

In order for us to review your report in a timely and effective manner, a notice of trademark infringement ("Trademark Notice") should include the following:

  • Identify your trademark and the goods/services for which you claim the trademark

  • A printout of your trademark registration certificate and relevant national trademark office records showing the current status and name of the registration. Or, a statement that your trademark is unregistered, and a court ruling confirming your rights

  • Briefly explain how our users allegedly infringe your trademark

  • Make explicit reference to the material you claim is infringing and that you are requesting removal, such as links to service tickets, links to deliverables provided to users, etc.

  • Your full name, address, email address and phone number

  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the trademark owner, its agent, or the law.

  • A statement under penalty of perjury that the information provided in the notice is accurate and that you are a trademark or authorized to file a complaint on behalf of the trademark owner

  • your electronic or physical signature

You can submit evidence electronically to our official email at [email protected] .

Please note that we will provide information about TM notices to users who allegedly infringe your trademark and allow them to respond. Where sufficient evidence of infringement is provided, we may remove or suspend reported material until we receive a response from the user. If the allegedly infringing user provides us with information indicating permission to post the allegedly infringing material, we may notify you and then replace the removed or disabled material. In all such cases, we will act in accordance with applicable law.

# repeat infringer

It is our policy to disable and/or terminate accounts of repeat infringers where appropriate.

# About Us

WorkOpp is a freelancing platform with head quarters in Denver, Colorado, that was launched in 2021.

Employers may utilize WorkOpp to find freelancers online to help the mlaunch their business. WorkOpp includes freelancers from variouscountries, livingplaces, and working locations. These freelancers give a widerange of services tocompanies all around the world, including design, translation, video editing, programming, and more.

WorkOpp's also provides Board function. Employers and freelancers can use Board to manage projects.

about us

about us